Environmental Design

6 Tips for Creating A Positive Patient Experience in Health & Wellness

Creating a positive patient experience, while sounding easy enough, can be a major challenge for health and wellness providers. Waiting rooms in major healthcare facilities have even been shown in scientific studies to cause patients distress, among other negative effects. Waiting for their names to be called can take hours for your patients, especially if […]

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Why Multi-Use Retail Spaces Are Key To Successful Retail Stores

The number of multi-use retail spaces has increased dramatically as retail stores have become increasingly focused on providing a unique, memorable experience for their customers. Retailers are increasingly blurring the line between a shopping destination and a lifestyle destination, with more stores offering multiple in-store experiences that go beyond shopping. Experimenting with innovative in-store concepts

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5 Interesting Ways to Humanize the Banking Customer Experience

Financial Services, Retail / Jean-Pierre Lacroix

The Banking Experience Summit recently convened leading bankers from three continents in Chicago to discuss the industry’s challenges and the future of banking. The two-day event drew more than 40 top institutions, ranging from large national and regional banks like JP Morgan Chase and Regions Bank to a diverse range of mid-sized institutions and credit

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Part 3: The Future of the Store

Design Innovation, Retail, Retail Design / Matthew Wilson

This three-part blog series on the future of the store focuses on insights from the Future Stores Conference in Seattle, Washington. In the first two parts, we discussed the changing role of retail and how retailers need to shift from focusing on the consumers to front-line associates. The third and final section will focus on how brands

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Part 2: The Future of the Store

Design Innovation, Retail / Matthew Wilson

This three-part blog series focuses on insights from the Future Stores Conference in Seattle, Washington. Part 1 of The Future of the Store discussed the renewed value of brick and mortar locations as part of retail’s growth strategy, as well as the importance of tailoring the store experience to the given trade area while creating a strong

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M&M Food Market

Matthew Wilson

https://www.sld.com/wp-content/uploads/2022/07/MMHeaderV2.mp4 FROM FREEZER TO TABLE A complete reimagining of a brand through the lens of experience CLIENT M&M Food Market PROJECT M&M Transformation Project RELATED SERVICE Brand Strategy & Positioning, Corporate Identity, Retail Design, Visual Identity Design, Private Label Design & Optimization, Web Design, Digital Signage THINK M&M Food Market, a frozen foods specialty grocer,

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Regions Bank

Matthew Wilson

https://www.sld.com/wp-content/uploads/2022/07/RegionsSizeGRN.mp4 BANKING ON EXPERIENCE Redefining the branch experience for millions of customers in the Southern USA. CLIENT Regions PROJECT Regions Bank RELATED SERVICE Brand delivery Brand Strategy Digital Experiences Environmental Design THINK Regions Bank needed a change as their customers were shifting towards online and digital banking services. Regions Bank approached SLD in need of

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Jays Shop

David Magnus

https://www.sld.com/wp-content/uploads/2022/07/JaysHeader.mp4 PLAY BALL! Digital Immersion creates the ultimate Toronto Blue Jays experience away from the Rogers Center. CLIENT Toronto Blue Jays PROJECT Blue Jays Store RELATED SERVICE Environmental Design Digital Experiences THINK With interest in the Toronto Blue Jays declining after their back-to-back world series wins, the loss of the Montreal Expos to the USA

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The Source

David Magnus

https://www.sld.com/wp-content/uploads/2022/07/AllDevicesV2.mp4 I WANT THAT The Source becomes an immersive experience for the hottest tech. CLIENT The Source PROJECT The Source Retail Transformation RELATED SERVICE Brand Strategy Environmental Design THINK The Source, formerly known as Radio Shack, was having a difficult time engaging customers. In a limited space with few store staff, the challenge was creating

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Part 1: The Future of the Store

Design Innovation, Retail / Matthew Wilson

After over two years since the last live gathering of senior retail executives in operations, design, digital, and technology, this year’s Future Stores Conference took place in Seattle, Washington, on July 14 and 15. The seminar explored various topics and opportunities in retail and featured sessions on how leading retailers integrate a hybrid approach to their in-store

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SLD Wins Two Design Awards at the 2021 Shop! Awards

Matthew Wilson

The Shop! Awards are annual awards that celebrate achievements in new store design, renovations, visual presentation, and in-store communications. Winners are chosen for excellence in design, originality in use of space, and quality of concept implementation. SLD is proud to have been announced as the recipient of both the Signage/Graphics and In-Store Communications awards for

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Intel

David Magnus

https://www.sld.com/wp-content/uploads/2022/05/header_1.mp4 POWERING THE BRANCH OF THE FUTURE Immersive digital experiences bring to life what the future holds for the banking industry. CLIENT Intel PROJECT Bank of the Future RELATED SERVICE Digital Strategy AR / VR Experiences Strategic Foresight THINK Intel’s technology has been at the heart of computing breakthroughs. Financial institutions today are going through

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The Supermarket of the Future

Uncategorized / Matthew Wilson

What does the future of the supermarket look like? In our latest design exploration, we examine what the grocery sector can do to bring excitement back to the customer for a more engaging and holistic experience. The Supermarket of the Future will look at how grocers have been disrupted by COVID-19, e-commerce, and subscription-based services. It

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People smiling and celebrating a coworker

SLD’s Beverley Wells named to Humber College Advisory Board

David Magnus

We’re proud to recognize Beverley Wells‘ commitment to design with her role as chair on the Program Advisory Committee of Humber College for Interior Design. As a board member, Beverley provides industry insight to help shape the curriculum for Canada’s next great designers. Being an industry professional of almost 30 years, Beverley provides her expertise on program

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Tim Hortons

David Magnus

DOUBLE-DOUBLE THE EXPERIENCE Tim Horton’s wanted to revitalize their urban locations, improving the customer experience while fitting into a modernized urban landscape. CLIENT Tim Horton’s PROJECT Urban Store Format Design RELATED SERVICE Retail Design Environmental Graphic Design THINK Tim Horton’s is one of the most iconic coffee shops across Canada, idolized by millions as a

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Tbooth

Matthew Wilson

Think Pink Playing with color to set the tone CLIENT Glentel PROJECT TBooth wireless RELATED SERVICE Environmental design Retail design THINK As a major provider of mobile services, TBooth wireless strived to stand out as a fun and friendly mobile retailer that was welcoming to all. Glentel, the parent company, wanted to differentiate two of

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How will EV charging transform fuel retail?

Environmental Design / David Magnus

As electric vehicles slowly overtake the roads, EV charging stations will become a must-have for gas stations. If you need to install specialized electric vehicle charging points on your premises, you will ideally need some electric parking bay markings from https://evchargingbaymarkings.co.uk/ to help identify the areas. Even though the infrastructural demands, market uncertainty and regional

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Humanizing the Health and Wellness Clinic

Brand Strategy, Design Innovation, Design Psychology, Digital Experiences, Environmental Design, Health and Pharmaceutical, Place Branding / Sebastian Maynard

What does the healthcare clinic of the future look like? In our latest design exploration, we explore how healthcare providers can leverage branding and design to better engage with their clients and create a truly holistic experience. From selecting the right brand identity to designing a physical space that is impactful and welcoming, we divided

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Showrooms, Flagships, and the Future of Destination Shops

Brand Strategy, Customer Experience, Design Innovation, Digital Experiences, Retail, Retail Design / Sebastian Maynard

Retail may have suffered a blow during the harshest times of the pandemic, but as we emerge in various stages around North America, people are heading back to stores, salons, restaurants, theaters, and malls. But are they shopping the way that they used to? A significant shift to e-commerce is not the only drastic change

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SLD Wins Best Branch Experience at 2021 BCX Awards

Sebastian Maynard

At his first in-person event since the beginning of COVID-19, SLD’s Jean-Pierre Lacroix was happy to be in attendance for the 2021 Bank Customer Experience Summit in Chicago, Illinois. Along with moderating a panel discussion titled “From Transactional to Relational: Gaining New Customers and Keeping Them for Life,” Jean-Pierre also represented SLD at the BCX

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6 Tips for Creating A Positive Patient Experience in Health & Wellness

Why Multi-Use Retail Spaces Are Key To Successful Retail Stores

5 Interesting Ways to Humanize the Banking Customer Experience

Part 3: The Future of the Store

Part 2: The Future of the Store

M&M Food Market

Regions Bank

Jays Shop

The Source

Part 1: The Future of the Store

SLD Wins Two Design Awards at the 2021 Shop! Awards

Intel

The Supermarket of the Future

SLD’s Beverley Wells named to Humber College Advisory Board

Tim Hortons

Tbooth

How will EV charging transform fuel retail?

Humanizing the Health and Wellness Clinic

Showrooms, Flagships, and the Future of Destination Shops

SLD Wins Best Branch Experience at 2021 BCX Awards

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