Business development

What Will 2022 Look Like for Retail Brands?

2021 was not the year many had hoped for. The pandemic, natural disasters, inflation, supply chain issues and a persistently polarized planet has put humanity’s resilience to the test. Yet, with the new year’s arrival, there is renewed hope that conditions will stabilize and provide retailers with a clearer look ahead. As a future-focused strategic […]

What Will 2022 Look Like for Retail Brands? Read More »

Finger pointing towards a blue open banking digital graphic

What Does Smart Banking Look Like in 2021?

After a tumultuous 2020, the banking industry is transforming itself from being the root of the issue in the last financial crisis (2008) to being part of the solution in this one. Not surprisingly though, different banks are at different stages of transformation. In this article, we look at some of the best practices from

What Does Smart Banking Look Like in 2021? Read More »

People standing in line for waiting to use an atm

What Banks Can Learn From China’s Handling of COVID-19

Download This Report and Take It With You! China’s post-pandemic shift to a new normal started more than a month ago, with the majority of businesses fully operational. The pandemic has temporarily slowed China’s growth, due in part to the disruption in exports as most Western countries’ manufacturing and service industries remain significantly impacted by

What Banks Can Learn From China’s Handling of COVID-19 Read More »

Animation of a man delivering food

Strategies for Foodservice Brands Amidst COVID-19

The foodservice industry has not lived through a global crisis of such magnitude since World War II. Arguably even the greatest wars have not matched the impact of COVID-19 on the foodservice industry. Built on strong social values of sharing time together, during other kinds of crises the foodservice industry has offered a meaningful way

Strategies for Foodservice Brands Amidst COVID-19 Read More »

Social distancing animation

Strategies for Retail Banks Amidst COVID-19

The globe is being disrupted due to the rapid transmission of the COVID-19 pandemic. In response, retailers and financial institutions have initiated social distancing strategies to minimize the spread of the virus. These initiatives include marking safe distances within waiting queues, limiting the number of customers in the store, adding plexiglass screens to separate staff

Strategies for Retail Banks Amidst COVID-19 Read More »

small kitchen with white cupboards

How A Decline in Home Ownership Will Impact Brands

Soaring property values, increased urban dwelling, housing shortages and stagnating salaries are just some of the factors that are keeping younger generations out of the housing market. Many millennials now say they do not think they’ll ever be able to afford a home, and things are even bleaker for Generations Z and Alpha. And for

How A Decline in Home Ownership Will Impact Brands Read More »

Playing chess outside

The Differences Between Strategies and Tactics

The new year ushers in a need to confirm and reassess an organization’s business plan to determine how to reach their overall goals. While these key success factors in business are commonplace, business leaders often take for granted some of the basic things found within them, such as the difference between strategies and their supporting tactics. We

The Differences Between Strategies and Tactics Read More »

strategic foresight puzzle

Three Keys to a Strategic Foresight Initiative

By now, most organizations have completed their annual planning process, and the board is giving its final blessing. As companies prepare their plans, there is much concern about what next year will bring, from a possible recession and increased trade wars to the rise of environmental and socially driven issues. To add to the planning

Three Keys to a Strategic Foresight Initiative Read More »

House with lots of boxes

What the End of Mass Consumption Means for Retailers

Marie Kondo has made the old adage “less is more” feel fresh again. In her popular Netflix show she helps people de-clutter homes by asking them to decide if the items they own spark joy. Anything that doesn’t meet this standard simply shouldn’t be in your home, she posits. The idea, one that resonates with many, is

What the End of Mass Consumption Means for Retailers Read More »

The Three Phases of Smart Banking 270x370

The Three Phases of Smart Banking

The majority of financial institutions are focused on ensuring their strongest asset for driving growth, namely their retail banking network, remains relevant with the rise of Fintech start-ups and new types of banking competitors. This need is most prevalent in Asia, and more specifically China, where there is an enormous and underserved appetite for smart

The Three Phases of Smart Banking Read More »

270x170 serving underbanked part two

Retail Banking: Potential Transformations to Serve the Underbanked

With 20.0 percent (24.8 million) of U.S. households falling into the “underbanked” market segment of the retail banking (2013 FDIC report), almost 25 percent of bankers see this segment as a growth opportunity. To serve the underbanked, there are several transformation opportunities in retail banking trends around process, structure and message worth considering. Process The first lever for

Retail Banking: Potential Transformations to Serve the Underbanked Read More »