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Tackling The Billion-Dollar Returns Waste Crisis

Online retail has provided a new channel for growth, but it has also revealed a significant challenge. With return rates averaging 30-40% and soaring to 50% in the fashion industry, the industry is facing a pressing issue. Consumers return products worth a staggering $743 billion annually, constituting about 14.5% of total retail sales. Most of these returns end up in landfills, contributing to an estimated 9.5 billion pounds of waste yearly. Discover how industry leaders are innovating ways to give returns a second life and significantly reduce waste.

This insightful panel session is moderated by Jean-Pierre Lacroix, president of SLD, with guest speakers Nancy Yousef, Chief Business Officer at Soles4Souls, and John D. Lee, President of JDL Associates.

In this webinar, you will learn about:

  • The key factors driving waste and its impact on retail performance 
  • How leading retailers are addressing this critical challenge 
  • The role of organizations like Soles4Souls in mitigating waste 
  • Six actionable strategies to transform returns and reduce waste 

Watch the webinar below!