In celebration of Jean-Pierre Lacroix’s latest book, Think: The Future of Retail Banking, SLD recently held a book launch in Toronto. Along with an enlightening panel discussion, Jean-Pierre delivered a keynote presentation that focused on what the bank of the future will look like, and what emerging customer needs and disruptors banks should be aware of. Based on traditional research methods, as well as neuroscience and virtual reality, the insights and strategies shared in this presentation will help banks future-proof their branch networks, and better connect with customers.
Fill out the form below to watch Jean-Pierre’s full presentation, and don’t forget to download Think: The Future of Retail Banking now!
