Retail

How to Create a Positive Retail Environment 270x170

How to Create a Positive Retail Environment

Emotions are very powerful drivers in purchase decisions, and positive emotional experiences will build brand loyalty. The following five strategies can help retailers create a strong and memorable connection with customers, including eliminating key friction points, telling a compelling story, ensuring a coherent omni-channel strategy, delivering a unique experience, and catering to the senses. Strategy

How to Create a Positive Retail Environment Read More »

270x170 NuSkin Interior 7

SLD Designs New Experience Center for Nu Skin

On November 23, 2018, Nu Skin officially unveiled their new experience center, Nu Xtore, in Shenzhen, China. Designed by Shikatani Lacroix Design (SLD), the state-of-the-art Nu Xtore features an increased focus on the customer experience and incorporates the latest in design and technology. Jean-Pierre Lacroix, SLD’s president, and Teddy Ma, Managing Director, Pacific Rim, were

SLD Designs New Experience Center for Nu Skin Read More »

Design Considerations for Different Retail Formats 270x170

Design Considerations for Different Retail Formats

As customer needs change and emerging technology enables new possibilities, retail channels need to adapt in order to stay relevant. This pattern has been demonstrated throughout history. For example, before the 1900s, personal cars and home refrigerators were not widely used, so people would visit markets and convenience stores fairly often. After sub-urbanization began and these

Design Considerations for Different Retail Formats Read More »

image

Questions to Ask When Hiring a Package Design Firm

In “Key Considerations When Vetting Your Strategic Partner,” we determined how you should vet your strategic design agency by exploring the three tiers of strategic requirements. Design Thinking Strategy, focused primarily on how to link the package design to underlying, unrealized opportunities in the marketplace. Brand Strategy includes a wide range of strategic tools, from positioning,

Questions to Ask When Hiring a Package Design Firm Read More »

The Influence of Digital Technology in the Shopper Journey 270x370

The Influence of Digital Technology in the Shopper Journey

Digital technology has changed retail. You can now buy an item from your phone and have it shipped to you without ever visiting a store. If shoppers actually visit a retailer, they often encounter digital technology such as screens, mobile app integration, augmented and virtual reality, and mobile payments. These digital experiences can help attract,

The Influence of Digital Technology in the Shopper Journey Read More »

image 40

How to Foster a Strong Retail Brand Culture

Great retail brands such as Starbucks, Apple, Harley Davidson and Zappos have prospered by effectively aligning their internal corporate culture with the needs of their most loyal customers. A strong culture ensures that every brand representative the customer interacts with, over the phone, in person or online, is consistently delivering cultural values that are aligned

How to Foster a Strong Retail Brand Culture Read More »