Inspiring the Future of Consumer Experiences
Inspiring the Future of Consumer Experiences
Even in a world turned upside down by the accelerated growth in e-commerce, traditional aisle-based systems still dominate the grocery store experience. Yet, the physical store is still enormously relevant – 60% of consumers still prefer the store. How do grocery brands overhaul their customer experience and keep customers engaged in their stores? What will […]
Supermarket of the Future Webinar Read More »
The pharmaceutical retail industry and their traditional service design have been met with a number of disruptions – from the COVID-19 pandemic plateauing retail sales to the uprise in digital pharmacy companies. Digital start-ups like Pillway and Capsule are providing prescription drug fulfillment deliveries, Direct-To-Consumer brands like Persona Nutrition and Ritual are supplying vitamins, and
Service Design for Pharmacies Read More »
Founded in 2017, the Benran International Forum is an annual non-profit event hosted in the Henan Province, China. The conference promotes and enhances economic and cultural exchanges, coordination, and cooperation with other organizations locally while providing a high-level dialogue platform for governments, enterprises, experts and scholars to discuss economic, social, and environmental subjects. In this
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Consumer research tells us shoppers want sustainable CPG products and will even pay more for them. However, as many brands know from experience, consumers don’t always follow through on this intent. In this blog we take a behaviorally informed view to explore the reasons consumers may not actually purchase more sustainable choices, even though they
Behavioral Tools for Sustainable CPG Choices Read More »
ZERO WASTE, BIG IMPACT Big shelf impact for a seismic shift in sustainable design CLIENT Kraft Heinz Canada PROJECT Maxwell House Zero Waste Pods RELATED SERVICE Package Design Conceptual Design Design Roll-out THINK With sustainability being a must for CPG brands, Maxwell House took on the challenge by introducing zero-waste pods to the Canadian market.
https://www.sld.com/wp-content/uploads/2021/11/CZ_Bank_loop.mp4 A BOLD NEW BRANCH CZ Bank steps ahead with a new branch experience that seamlessly blends digital and human touchpoints. CLIENT CZ Bank PROJECT China Zheshang Bank RELATED SERVICE Brand Delivery Design Innovation Digital Experiences Environmental Design https://www.sld.com/wp-content/uploads/2021/10/CZ_Bank_WalkThru.mp4 THINK With consumers conducting more banking transactions online, the role of the branch is changing. China
