Strategic Foresight

Digital Ecosystems and the Future of Retail and Banking

Brand Strategy, convid banking, Customer Experience, Digital Experiences / Sebastian Maynard

Digital transformation was something retail organizations and financial institutions were already talking about before COVID hit. The pandemic has accelerated the trend and brought with it more challenges that were not anticipated. While brands have adopted many makeshift processes and systems to address these needs, companies are now wondering what’s going to stick after the […]

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THINK FUTURE: How Digital Ecosystems Will Change Retail and Banking

Sebastian Maynard

From the growth of online-only retail platforms and Fintechs to a global pandemic that has pushed many customers online, it is no secret that the retail and banking industries are at a crossroads. As new technologies emerge, SLD and JohnRyan have conducted an extensive study among retail and bank executives to better understand the new direction

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How to Future Proof Your Organization Book Cover

SLD’s Guide To Future-Proofing Your Organization

Sebastian Maynard

What is around the next corner? Another pandemic? A trade war? Fully autonomous vehicles? While the possibilities may seem overwhelming, the brands that properly prepare for the unknowns of the future will be better equipped to withstand any unexpected occurrences. All one has to do is look at the numerous bankruptcies and closures due to COVID-19

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Design Thinking and the Future of Banking

Design Innovation / Sebastian Maynard

Design Thinking is a term that many of us have heard, but what exactly does it mean, and how can financial brands benefit from this approach? Today we’re speaking with Janet Jones, a design thinker with an incredible range of experience in design, strategy, and innovation about design thinking for financial brands. Janet’s experience includes

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COVID-19: Retail’s New Reality

Brand Strategy, convid retail, Customer Experience, Design Innovation, Digital Experiences, Environmental Design, Retail / Sebastian Maynard

The retail industry is one that has been significantly impacted by technology with the growth of online-only retail platforms, the rising cost of labor and the growth of alternative payment platforms such as mobile wallets. Ironically, in spite of this disruption, our retail consumer study conducted in May clearly identifies that retail stores remain a

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COVID-19: How CPG Brand’s Can Remain Relevant

Sebastian Maynard

To help CPG brands better understand how to navigate through COVID-19 and its eventual aftermath, SLD has conducted consumer and industry studies to determine how the needs and behaviors of shoppers have been impacted by the current pandemic. Watch as Jean-Pierre Lacroix, President of SLD, and Gerri Brownstein, Publisher at BXP Magazine, discuss the results

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Insights for Retailers & CPG Brands in the Post-COVID-19 World

Sebastian Maynard

Amidst the COVID-19 pandemic, BXP and VMSD Magazine partnered to host a webinar focused on the current customer landscape and how it might change in post-COVID-19 reality. Titled “A Look Ahead: Insights for Retailers & CPG Brands in a Post-COVID-19 World,” the webinar featured guests from The Kroger Co., Walgreens, Soapbox and Westwin, as well as

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COVID-19: Foodservice’s New Reality

Brand Strategy, convid foodservice, COVID / Sebastian Maynard

The foodservice industry has not lived through a global crisis of such magnitude since World War II. Arguably even great wars failed to impact the foodservice industry as significantly as COVID-19. Built on the social value of sharing time with others, during other crises the foodservice industry offered a meaningful way for people to connect.

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COVID-19: How Foodservice Brands Can Remain Relevant

Sebastian Maynard

To help foodservice operators better understand how to handle COVID-19, SLD has conducted consumer and industry studies to determine how consumer needs, behaviors, and loyalty have been impacted by the current pandemic. The results of these studies, as well as tactical strategies for foodservice brands, are shared in the webinar below. Watch as Jean-Pierre Lacroix, President

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Strategic Foresight and How It Can Help Brands

Brand Strategy, Business development / Sebastian Maynard

A field of study that previously was seen as something of an academic niche is now emerging as a key tool that can help brands not only stay relevant, but if leveraged to its full extent, can even help them leapfrog ahead and become leaders. That field is strategic foresight and future studies. Today, we’re

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Discussing SLD’s Future Readiness Report

Brand Strategy, Business development / Sebastian Maynard

In this episode, Jean-Pierre Lacroix, President of SLD speaks with Manpreet Juneja, a Design Strategist at SLD about a study we recently conducted on the subject of future readiness and strategic foresight. The study asked brands to consider the subject of the future and how well prepared they think their organization is to cope with change. Transcript Melinda:

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COVID-19: Retail Banking’s New Reality

Brand Strategy, Business development, convid banking, COVID / Sebastian Maynard

The retail banking industry is one that has been significantly impacted by technology with the growth of Fintech alternative banking platforms, the shift of consumers away from branches towards digital channels and the rise of alternative payment platforms such as mobile wallets. Ironically, in spite of this disruption, our Future Readiness study conducted in January

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2020: The Lost Year

Brand Strategy, convid retail / Sebastian Maynard

COVID-19 has accelerated what was starting off to be a shaky start to the new year with trade conflicts leading to fuel wars, as one example. Our “new normal” means social distancing, washing our hands more in one week than we did through all of 2019, working remotely, worried about whether it’s safe to buy

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Strategies for Retail Banks Amidst COVID-19

Brand Strategy, Business development, convid banking, COVID / Sebastian Maynard

The globe is being disrupted due to the rapid transmission of the COVID-19 pandemic. In response, retailers and financial institutions have initiated social distancing strategies to minimize the spread of the virus. These initiatives include marking safe distances within waiting queues, limiting the number of customers in the store, adding plexiglass screens to separate staff

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How to Strategically Design Purchase Drivers

Brand Strategy / Sebastian Maynard

Purchase behaviors are often recurring in nature and performed in specific places. Over time repetitive buying behaviors are less driven by goals and intentions leading us to develop purchase habits. When habits have been formed, environmental cues can activate practiced responses in the absence of conscious decision-making. Purchase decisions can also be influenced by elements better

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How A Decline in Home Ownership Will Impact Brands

Brand Strategy, Business development / Sebastian Maynard

Soaring property values, increased urban dwelling, housing shortages and stagnating salaries are just some of the factors that are keeping younger generations out of the housing market. Many millennials now say they do not think they’ll ever be able to afford a home, and things are even bleaker for Generations Z and Alpha. And for

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INSIGHT 2020

Sebastian Maynard

On February 17, 2020 President Jean-Pierre Lacroix will be a special guest speaker at INSIGHT 2020 hosted by the Ringling College of Art and Design in Sarasota, Florida. The annual INSIGHT event brings professional artists and company representatives from a variety of backgrounds to campus on one day to share experiences, creative expertise, and industry

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The Future of Shipping and Delivery

Digital Experiences / Sebastian Maynard

Is your delivery process enhancing feelings of excitement or is it making customers feel worried, frustrated and/or upset? How and when products are received has a strong impact on the overall experience a customer has with your brand. An order that arrives late or damaged, is incorrect, goes missing or stolen, or is handled by

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Using Strategic Foresight to Look Ahead to 2030

Brand Strategy / Sebastian Maynard

We are nearing the end of 2019 with the milestone year 2020 arriving in just couple of days. The ushering in of a new year brings an abundance of predictions of what to expect and solutions to consider. These predictions will most likely include the continued growth of Fintech, the ongoing omni-channel shift, the further

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What Will Retail Design Look Like in 2020?

Customer Experience, Design Innovation, Environmental Design, Retail Design / Sebastian Maynard

As we approach 2020 and a new decade, there are arguably more questions than there are answers for what the future of retail design will look like. Every year it seems we have a new “most interesting store in the world” that boasts the latest technology and design trends, but what has staying power still remains to

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Digital Ecosystems and the Future of Retail and Banking

THINK FUTURE: How Digital Ecosystems Will Change Retail and Banking

SLD’s Guide To Future-Proofing Your Organization

Design Thinking and the Future of Banking

COVID-19: Retail’s New Reality

COVID-19: How CPG Brand’s Can Remain Relevant

Insights for Retailers & CPG Brands in the Post-COVID-19 World

COVID-19: Foodservice’s New Reality

COVID-19: How Foodservice Brands Can Remain Relevant

Strategic Foresight and How It Can Help Brands

Discussing SLD’s Future Readiness Report

COVID-19: Retail Banking’s New Reality

2020: The Lost Year

How to Strategically Design Purchase Drivers

How A Decline in Home Ownership Will Impact Brands

INSIGHT 2020

The Future of Shipping and Delivery

Using Strategic Foresight to Look Ahead to 2030

What Will Retail Design Look Like in 2020?

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