The Art of Balance Adding human connection to the equation. CLIENT Industrial Bank PROJECT Branch Omnichannel Design RELATED SERVICE Retail Design Service Design Brand Strategy Innovation Digital Signage THINK In the move towards digital banking the emotional connection with customers is often neglected. Industrial Bank, a Fortune Global 500 company and the first Chinese bank […]
https://www.sld.com/wp-content/uploads/2021/11/CZ_Bank_loop.mp4 A BOLD NEW BRANCH CZ Bank steps ahead with a new branch experience that seamlessly blends digital and human touchpoints. CLIENT CZ Bank PROJECT China Zheshang Bank RELATED SERVICE Brand Delivery Design Innovation Digital Experiences Environmental Design https://www.sld.com/wp-content/uploads/2021/10/CZ_Bank_WalkThru.mp4 THINK With consumers conducting more banking transactions online, the role of the branch is changing. China
